SHIPPING INFORMATION
All orders ship within 3–7 business days after payment clears. This window covers quality control, documentation, packaging, and handoff to the carrier — not just dispatch. A small number of orders move faster and leave within 48 hours, but we guarantee fulfillment by day 7.
Why Timing Varies by Destination
Your order’s transit time depends on where it’s going — not on how quickly we prepare it. We deliver to many locations worldwide, including Japan, Singapore, South Korea, Thailand, Malaysia, Brazil, Mexico, Chile, Colombia, Israel, Ukraine, and Kazakhstan — where legally and logistically supported. Each destination has its own customs procedures, postal routing protocols, and trade regulations. These factors determine how long your package spends in transit — not our internal operations.
What Delays Can Happen — And Why They’re Not in Our Control
Once your order leaves our facility, it enters a global logistics chain managed by third-party carriers and local authorities. Delays may occur due to:
- Local carrier backlogs
- Seasonal peak volumes
- Strict customs inspections
We do not control these conditions. Estimated shipping time is 14 to 30 business days — this reflects real-world constraints, not service targets.
How to Check Where Your Package Is Right Now
You’ll receive a tracking confirmation email as soon as your package is handed over to the global carrier network. That email contains your tracking number and a direct link to the carrier’s status page. No login or account creation is needed — just click and follow.
When to Contact Us — And What We’ll Need From You
If your order hasn’t shipped within 7 business days, or if tracking hasn’t updated in 5 days post-shipment, contact us with your order number — we’ll escalate immediately. For questions about shipping destinations, localized delivery constraints, or your order’s current transit status, reach out to our dedicated support team at cs@trendbarnit.com.